Yesterday I spoke at a conference about inclusion. Yet again, the issue of fear as a barrier to change came up. Fear of doing or saying the wrong thing. Fear of the criticism and ire of others. Fear of being vulnerable as you move towards greater diversity, equity and inclusion (DEI).

 

Leaders regularly need to lean into scary things. That is just a fact of leadership life. It could be anything from media and reputational crises, financial crises, competition eating up a market they thought was theirs and so much more. If leaders can lean into these issues, they have to ability to lean into DEI.

 

Fear is a staple of leadership. Its only antidote is courage.

 

Courage is like a muscle. The less you use it, the more daunting it feels when you need to, and the more it costs you to exercise that muscle.

 

So how do you build your courage muscle, particularly when it comes to DEI? Below are four ways.

 

1. Fill the knowledge gap

 

Many people say they are fearful of DEI because they feel they don’t know enough about it. I always find this a bit puzzling. We live in an age where we are awash with advice on DEI.

 

In writing this article, I put “diversity” in the books tab of Amazon. 75 PAGES of books came up. At the risk of sounding simplistic, just pick one and read it. If you don’t know how to choose, either go where your interest takes you or pick one with more than 100 four or five star reviews and take it from there.

 

Don’t have time to read? You-tube is your friend. Find something that interests you or someone you admire in the DEI field and see what they have to say. Everyone can find 30 minutes a few times a week – even once a week – to watch a you-tube video.

 

Don’t even have time for that? Find one of those apps that summarise books and/or turn them into audio. I use one of these regularly to listen and learn while I’m cleaning the house or cooking. You could listen while you exercise or mow the lawn or drive somewhere.

 

When you approach learning with curiosity and see it as an adventure, finding out about DEI can feel like fun. And increasing your knowledge on DEI is like turning on the light in a dark room. The shadows disappear and what seems scary in the dark reveals itself as anything but.

 

2. Map your zones of comfort and fear

 

Below is a model I created for my 1:1 coaching clients. When people say they are scared, they usually lump everything into one box labelled “fear”. The reality is that there are gradations of fear, and doing the exercise below helps you get precise about where different actions sit in your zones of comfort and fear.

To get you going, below is some actions you could take. There are many more, and if you have others in mind, start with them. But if you are stuck, use the list below. Where would you plot them in your zones of comfort and fear:

  • Spending an hour a week learning about DEI

  • Taking action to uncover your own personal bias

  • Declaring to colleagues what your biases are and how you will act to counter them

  • Asking colleagues to tell you if they see behaviour that might indicate a bias

  • Widening your circle of personal and professional relationships so diversity feels like an every day aspect of life

  • Seeking precise feedback on the impact you have on those around you

  • Responding to that feedback with emotional equanimity, however hurtful it might feel

  • Taking action to address that feedback

  • Learning how to create a proper, strategic measurable DEI change plan

  • Negotiating budget for moving your organization forward on DEI

  • Speaking out publicly (whatever this means in your context) on the importance of DEI and what you will personally do to create change

  • Challenging microaggressions you see happening or are reported to you

  • Attaching tangible accountability mechanisms such as performance related pay to your own and your managers’ performance on DEI

 

3. Start small

 

Once you have mapped out your zones of comfort and fear, pick one action which sits in your “mild discomfort” zone and do it. And then do another and another. After a while, your comfort zone will grow bigger.

 

The key is consistency. Doing one random thing once then never thinking about it again will not build courage. Like I said, courage is a muscle. You wouldn’t lift a 2kg weight once and then expect to compete in a power lifting competition…

 

4. Make failure your friend

 

One of the biggest fears is that of failure. We attach high stakes to failure on DEI. Instead, how can you make failure your friend?

 

There is a great quote from entrepreneur Richard Branson:

 

“You don’t learn to walk by following rules. You learn by doing, and by falling over.”

 

If you go into any kind of DEI work knowing that some aspects of it will fail, and that your job is simply to acknowledge, learn and move on, this will go a long way to addressing fear. It’s even more effective if you declare this up front so people around you understand you are on a journey, and as with any journey to a new and unknown destination, there are times where you will get lost. That’s all part of the journey.

 

As long as you commit to getting back on track, you will move forward. And guess what. The more you move forward, the more fear will recede into the background.

 

And you never know, you may end up having fun along the way.

 

Can we help?

 

Want help with any aspect of your leadership and inclusion journey? Reach out and to set up an informal, no obligation chat. Contact [email protected]